Technical Support Engineers (Chat)

Sales and Support
Cochin
2-6 years

We are looking for Email /Chat Support  Engineers with previous experience in handling International clients over Email and Chat platforms.

 

What we appreciate :

  • Ability to create a good level of rapport with the customers by replying to their queries in a timely fashion.
  • Understanding client needs and helping them choose the pricing plans as per their requirements
  • In-depth understanding of the product and its position in the industry
  • Strong verbal and written English skills
  • Experience in a Customer Support environment
  • Minimum 2 years of Experience in Email/Chat Support
  • Research-oriented and Process-Oriented
  • Ready to work in US Shifts

 

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