Design and refine communication training programs that cater to the unique needs of customer success teams, including, but not limited to, public speaking, interpersonal communication, and business communication.
Conduct engaging and interactive training sessions, workshops, and one-on-one coaching sessions, both in-person and virtually.
Assess the communication needs and objectives of customer success team members, providing personalized guidance and feedback to help them achieve their goals.
Stay up-to-date with the latest communication trends, tools, and methodologies to ensure our training programs remain relevant and effective.
Regularly assess the impact and effectiveness of training programs, gather feedback, and make necessary adjustments for continuous improvement.
Generate reports and documentation related to training outcomes and progress.
A minimum of 7+ years of experience as a communication trainer.
A bachelor’s degree in communication, education, or a related field (a master’s degree is a plus).
Exceptional communication and presentation skills.
Proven track record of successfully training individuals or groups in communication skills.
Strong analytical and assessment skills.
Strong organizational skills and attention to detail.
Proficiency in using communication software and tools.
A passion for helping others improve their communication skills.
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.