Channel Partnership Executive

2 years

Job duties and Responsibilities:

  • Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product-market fit.
  • Establish and maintain a healthy relationship with partner teams, prospects, and customers in various geographies.
  • Own and meet assigned sales targets by working closely with partner sales teams.
  • Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers.
  • Understand local markets thoroughly including factors influencing buyer’s decisions like the economy, technology, and so on.
  • Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure.
  • Discover and implement new / market-specific lead generation exercises to supplement inbound lead generation, working closely with marketing teams and reseller sales teams.
  • Be the single point of contact for partners for all things technical. Provide L2 support and follow up for partners on customer queries.
  • Arrange online training sessions and ensure the partner is up to speed with what’s new in the product. Handle incoming support tickets from partners, manage escalations from partners/customers’ requirements.
  • Be willing to work on different shifts according to specific partner locations/time zones. Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management.
  • Excellent verbal and written communication skills. Self-motivated with a proactive approach to projects.
  • Technical knowledge, attention to detail, ability to articulate clearly Interpersonal skills, ability to build rapport – required for close collaboration with cross-functional teams and with partners in the assigned territory job description.


Required Qualifications:

  • Minimum of 2 years of experience in B2B enterprise channel partnerships, with a proven track record of achieving targets.
  • Excellent communication and presentation skills.
  • Proven track record of meeting and exceeding business development goals and targets.
  • Proven track record of building and maturing BDR/SDR outbound teams in the technology sector.
  • Effective time management skills and ability to meet deadlines.

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